Welcome to the Concierge Club
The highest membership tier by Concierge Concepts to bring maximum convenience and ease to your daily life. Enjoy the benefits of concierge living without needing to hire your own
A Path to Simplicity
Time is our most valuable asset. Whether your work, family, or personal time are most important, you can embrace your evenings and weekends with open arms knowing that your chores are taken care of through the Concierge Club.
What’s included
-
All of our Concierge Club packages include, what we call, a weekly "Curtsy Clean". This is perfect for those who desire a tidier living space without the commitment of a full deep clean. Our dedicated team will provide a thorough yet swift sprucing up of your apartment, ensuring it remains inviting and spotless.
-
As an added perk to our upgraded concierge club memberships, our deep cleaning is a comprehensive top-to-bottom cleaning once a month, ensuring every nook and cranny is spotless and sparkling.
-
All of our Concierge Club packages receive weekly laundry pickup and delivery.
Simply schedule your pickup when convenient, or opt for a recurring schedule for a more seamless experience.
-
All Concierge Club members receive dry cleaning pickup and delivery. It is best to choose dry cleaning over standard laundry for any delicate garments. We do not charge extra for heavier items in our Concierge Club dry cleaning.
Why Join Concierge Club?
Indulging in the Concierge Club brings unparalleled peace of mind. Whether it’s coming home to a clean home, having dry cleaning errands done for you, or the pleasure of never worrying about laundry again, the Concierge Club is here for those who have been waiting for it.
Club Details
Silver Tier
Weekly “Curtsy Clean”. Services include vacuuming floors, disinfecting surfaces, tidying up main areas, and other tasks as requested.
Gold Tier (Best value)
Weekly “Curtsy Clean” as included in Silver Tier, with one weekly laundry tote and unlimited dry cleaning delivery.
Best value for single tenants and couples
Platinum Tier
Two weekly “Curtsy Cleans”, plus up to 2 laundry totes and unlimited dry cleaning delivery each week
Best value for families and those with multiple roomates
Concierge Club FAQs
Is there a minimum commitment period for membership?
No. All of our Concierge Club tiers are offered on a month-to-month basis, which gives you the opportunity to try it out for a month to see if you like it with no commitment. If you’re interested in purchasing a Concierge Club membership to a family member or friend, contact us to learn more.
If I don’t use all my services this month can I roll them into next month?
We strive to accommodate special requests like these, but our services are only available for use in their invoiced billing cycle. That being said, we will do our best to ensure you are using your membership to it’s fullest by providing reminders to ensure you utilize your services.
Can I provide specific washing/drying instructions for my clothing?
Yes. We are happy to wash and dry your clothes with specific washing/drying settings, detergents, etc. Simply make not of those instructions in your scheduling link and our clothing specialists would be happy to take care of it.
How often can I use the laundry and dry cleaning service?
You are welcome to use them whenever is most convenient for you. Your monthly membership provides cleaning credits on a rolling 30 day calendar, so you’re welcome to save them up for the end of the month or use them as you go.
Can I upgrade or downgrade my membership package?
Yes, you can upgrade or downgrade your membership at any time. Changes will take effect from the next billing cycle.
Can I customize my housekeeping service?
Yes, we offer customizable housekeeping plans to focus on areas that matter most to you. You can list any specific requests in your scheduling link to ensure we accommodate those areas. Please keep in mind that we are unable to perform any cleaning services that may pose a danger to our staff or your home. This policy ensures that we can consistently provide high-quality service in a safe and responsible manner.